Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.Since a change of ownership in 2009, we has been proudly serving elderly citizens across metropolitan and regional Victoria. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. Aged Care Reviews is not a complaints system.Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.Do not include promotional content or advertising in any form. Reviews should be a genuine reflection of your experience with an aged care provider. Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.We will remove reviews that represent personal attacks. Language: Do not use offensive, profane, or obscene language. ![]() Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.Our reviews are not a forum for general political or social commentary or personal rants. Off-topic reviews: Do not post reviews based on a third party experience, they must be your own.Please do not review your own aged care service or that of a competitor. Conflict of interest: Reviews are most valuable when they are honest and unbiased.We will remove content that violates any of the policies listed below: But please follow the policies listed below when writing a review. Reviewing an aged care provider is a great way to share your thoughts. Provides direct access to Duke Street and followed by both Wiltshire and Essex Street.ĭirect bus route to Highpoint shopping centre, Sunshine shopping plaza and Sunshine Railway Station. ![]() Shopping facilities available nearby along Ballarat Road.
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